Testimonials & Reviews
The Spine Institute of Southeast Texas
Orthopedic Surgeon location in Pearland, & Lake Jackson, TX
The Spine Institute of Southeast Texas always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 42 reviews with an average rating of 4.86 out of 5 stars. Please read what others are saying about The Spine Institute of Southeast Texas below, and as always, we would love to collect your feedback.
CRISTINA G.
Submitted 11/11/24
Very knowledgeable Splne MD.
Very Happy with his treatment.
CONNIE B.
Submitted 11/08/24
Dr Jones is the best. His staff is courteous and professional. Doc has performed 2 surgeries for me and both experiences were 5 star would recommend him for any spine issues
ELVIN L.
Submitted 11/07/24
Dr. Jones and his staff are the best!!!!!
Melvin J.
Submitted 11/06/24
Dr.Jones is professional, kind, generous and knowledgeable in medicine. He's my favorite doctor because of his (and his staff) care.
Patty S.
Submitted 11/05/24
Dr. Jones and his staff are amazing!!! I had to have back surgery and I am so glad that I was referred to Dr. Jones. He is caring, listened to all my complaints and was very skilled at what he does!!! He is a very intelligent and has a wonderful bedside manner. Thank you, Dr. Jones and staff for easing my fears and making me feel like I was important.
Dedric C.
Submitted 10/24/24
Great Doctor and friendly staff
TERRIE W.
Submitted 10/22/24
The doctor explained the procedure and answered questions
ANGELA M.
Submitted 10/09/24
Dr.Jones is a wonderful doctor. I would recommend Dr Jones to anyone who needs help. He has excellent bedside manner.
JUSTIN A.
Submitted 10/09/24
Excellent experience!
DORINDA L.
Submitted 10/08/24
The experience was great.
Gary P.
Submitted 05/10/23
Recipient of Cervical Spine Surgical procedure by Dr. Jones, the Fall of 2022. Six (6) months hence, had my third (3) One-On-One Follow Up Assessment with the Doctor. Superb Progress…The Staff, arrangements, process, and environment have all been outstanding. The Doctor displays Professional Acumen in all situations. His Knowledge, Care and Concern, suggestive insight and long range Vision of Wellness for the Patient is commendable. THX Dr. Jones! I’m going Golfing Soon… Highly Recommended and Appreciated. Ten (10) of Ten (10). Entire Team is Great.
Cheryl P.
Submitted 03/23/23
The 1star is strictly office visit related. There has not been one time I have not waited 45 + minutes with a set appt. Today my appt was 11:20 am, I was 8 minutes late. I still sat in the lobby for an hour and 10 minutes before being put in a room. Wait time in the room was an additional 15 minutes.
Dr Jones is a great physician/surgeon but something needs to be done about wait time
Cheryl P.
Submitted 03/22/23
Dr. Jones is great and office staff as well. My complaint would be to not have your surgery done at Heights Hospital location !!! My 1st procedure was done here and from beginning to end was horrible. The nursing staff , Anesthesia were very nonchalant, basically rude. I arrived at 6 am, my surgery was scheduled for 7:30. I sat in a room until almost 2 pm waiting. Mind you there are no TV’s in your room nor family area !!! I was supposed to have 2 IV’s but only had 1 until right before procedure when a surgical staff member brought it to the nurses attention. There is no cafeteria so my husband had to leave the facility to get food. It was basically dusk when I was discharged.
2nd complaint is not about Dr. Jones, it is how the hardware in my procedure failed. I had to to have a second surgery to correct this and I was charged for it, over 4500 dollars. In no way do I blame Dr Jones but I am extremely upset that I was charged for something that was not my fault !!!!
On the upside of the 2nd surgery I would definitely recommend the Memorial Herman Surgical Suites on Main St In Houston. Superior service from start to finish, on time, very concerned with comfort and pain levels. They called to check on me and make sure everything was ok where as the 1st location did not !!!!!!!
I would definitely recommend Dr. Jones , just don’t let the office schedule your procedure At Houston Heights Hospital.
Joseph K.
Submitted 02/12/23
I had spinal surgery 2 weeks ago. He did a fantastic job. I am 82 yrs old, and I am feeling like a 25 yr old man. He met all of my needs and was easy to contact if necessary. I highly recommend Dr Jones.
Russell V.
Submitted 02/06/23
Dr Tom Jones is very patient, understanding, and knowledgeable of neck and back pain and issues
Nicole M.
Submitted 01/11/23
Dr. Jones and his staff are amazing. He genuinely cares about you as a patient and takes the time to discuss all treatment options. My neck injury was a very long and painful journey before seeing Dr. Jones. I had two cervical discs replaced by Dr. Jones and I’m finally back to my feeling like myself again. No more pain! Simply put, Dr. Jones gave me my life back and I could not be more thankful.
Enriqueta G.
Submitted 10/20/22
I am fully recovered for my disc replacement surgery ( neck and lower back). Dr Jones identified the problem, had confidence in the procedure and he and all the others involved did and outstanding job taking care of me. Thank you Dr Jones, I’m so grateful. God bless.
Lea W.
Submitted 04/22/22
My father is 89 years old. He fell this past December and fractured 2 vertebrae. Dr.Jones was the only physician who returned my call for an appointment. A visit was scheduled and the procedure was the following week. He and his staff treated me and my father with professionalism,respect and a kind heart. I highly recommend Dr. Thomas Jones and his staff for any orthopedic needs.
MIke S.
Submitted 01/14/22
Dr. Jones is absolutely the best!! I have been in crippling, chronic pain for 10 years. I was referred to Dr. Jones for a laminectomy. Everyone in his office is incredibly kind, friendly and professional. The surgery was scheduled quickly and within two days (I'm serious) I feel TEN YEARS YOUNGER. I'm so incredibly happy with the surgery, Dr. Jones, his staff, and most of all what an amazing difference this has made in our lives. I'm really blessed and grateful for his skill and compassion. My wife and I are recommending him to EVERYONE we know! Thank you again and again, Dr. Jones and staff!
Thomas M.
Submitted 10/16/21
Was referred to Dr. Jones for surgery to implant an IT pump. Was met by a kind and helpful staff and a short wait time. Dr was informative about surgery and answered all questions without any rush. Surgery center he used was excellent with easy access. Surgery was completed without any problems and healed fast. He and his staff was easily available by phone or text, even on the weekend, to answer questions I had about my recovery. I could not have been more pleased. Many thanks to him and his staff, I highly recommend them.